Key responsibility :
Overall management and coordination of all warehousing functions in the Outbound area
Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimize costs and maximize working capital
Responsible for efficiently managing all aspects of stock handling from picking stock orders to shipping and dispatching of parcels and associated processes Responsible for efficiently managing all aspects of stock handling from picking stock orders, packing and shipping and parcels and associated processes
Ensure daily, weekly and monthly planning is done for all Outbound operations including but not limited to, resource planning, departmental organizational design, relief planning, seasonal planning and managing adherence to plans
Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation and audit of departmental standards in accordance with business objectives.
Management of resources to be effective and efficient at lowest cost and according to changing needs
Effective leadership and direction for the operations team through involvement and communication to deliver on the relevant key business drivers
Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trends are addressed and resolved
Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned
Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
Assert and drive accountability in all levels of staff
Ensure that all business processes, procedures and job profiles are documented, updated and communicated to staff
Management reporting in terms of operational performance, productivity, stock control and budgets
Participate in annual budget process and long term planning, control monthly operational costs to stay within budget
Efficient and safe operation of DC automation systems
Manage projects according to stipulated time frames
Liaising and negotiating with suppliers where required
Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
Drive continuous improvement measures within your department
Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions
Drive continuous improvement measures within your department
Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support
functions
Minimum required experience and qualifications :
Bachelor's degree / National Diploma in Business, Engineering, Supply Chain or Logistics required.
8-10 years' experience in Supply Chain Operations
5 years' experience in operational project management
5+ years' experience in directly managing people to deliver continuous improvement (Lean principles, 5S, multiskilling, cost saving drives)
Self-starter with high energy levels
Well-developed business and operational acumen
Must be Analytically minded and able to find and use data to inform decision making
Attributes :
Proven track record of successfully implementing operational best practices in a distribution and the warehousing environment
Strong verbal and written communications skills.
A structured and disciplined management style
Ability to motivate and inspire others
Strong problem-solving skills
Ability to work under pressure with strict deadlines
Good attention to detail (imperative)
Strong Customer Service orientation Goal orientated and motivated to succeed
Dynamic individual with proven experience in delivering change and innovative solutions