Key Performance Areas
Complete repair orders efficiently and timeously within allocated labour times.
Achieve workshop productivity and labour targets by working efficiently and upselling where appropriate.
Diagnose customer concerns accurately and provide effective technical solutions.
Ensure parts are ordered timeously and booked correctly to job cards.
Stay up to date with technological developments through training, bulletins, and ongoing learning.
Support the Service Manager and Foreman with operational tasks where required.
Adhere to all dealership business processes and contribute to continuous improvement initiatives.
Maintain clean, organised, and safe workstations, tools, and equipment at all times.
Treat all customer vehicles with care and professionalism.
Minimum Requirements
Qualified Motor Vehicle Technician (Red Seal) with a minimum of 2 years' post-qualification dealership experience.
Fully bilingual (English & Afrikaans).
Previous experience within a motor vehicle dealership environment (premium segment preferred).
Strong diagnostic experience will be a distinct advantage.
Computer literate.
Valid driver's licence.