Location: Lagos, Nigeria (with travel to company locations as required)
Desol Medical Solutions & G Solutions Network Services are seeking a proactive and detail-oriented Quality Assurance Coordinator to drive quality improvement across our healthcare, education, digital, and business service operations.
Key Responsibilities
Develop and implement quality standards, SOPs, and quality improvement initiatives.
Conduct internal audits and monitor compliance with company policies.
Analyse customer feedback and recommend service improvements.
Monitor KPIs, prepare quality reports, and follow up on corrective actions.
Train staff on quality processes and promote a culture of continuous improvement.
Requirements
Bachelor's degree in Healthcare Administration, Public Health, Business Administration, Medical Laboratory Science, Nursing, Pharmacy, or a related field.
Minimum of 3 years' experience in quality assurance, compliance, operations, or process improvement.
Strong analytical, organisational, communication, and report-writing skills.
Proficiency in Microsoft Office (especially Excel); experience with quality management systems is an advantage.
If you are passionate about excellence, continuous improvement, and delivering outstanding customer experiences, we'd love to hear from you.
Desol Medical Solutions & G Solutions Network Services are equal opportunity employers committed to innovation, integrity, and excellence.