The Sales Manager will play an important role in strengthening market presence, supporting client acquisition efforts, and ensuring operational excellence across boutique locations.
Key Responsibilities
Support the implementation of sales strategies to drive revenue growth across boutique locations
Lead and motivate boutique sales teams to achieve targets while maintaining exceptional service standards
Engage with High-Net-Worth Individuals (HNIs), corporate clients, and key accounts to drive sales opportunities
Assist in building and maintaining strong client relationships, ensuring a personalized and premium experience
Monitor boutique performance and contribute to achieving sales targets and KPIs
Identify new business opportunities, partnerships, and high-value transactions
Provide coaching and on-the-job training to sales associates to enhance performance and client engagement
Track sales metrics, analyze performance trends, and recommend improvement actions
Prepare periodic sales reports and updates for senior management
Ensure adherence to brand standards in presentation, service delivery, and client interaction
Candidate Profile
The ideal candidate will demonstrate:
Strong grounding in competence, character, commitment, communication, and collaboration
Proven experience in luxury retail or high-touch, premium client-facing environments
Experience engaging High-Net-Worth Individuals (HNIs) is an advantage
Ability to lead and motivate sales teams to achieve results
Strong commercial awareness and ability to identify and convert sales opportunities
Excellent interpersonal, negotiation, and relationship management skills
High level of professionalism, discretion, and ethical standards
Well-groomed appearance and presence aligned with a luxury brand
Relevant Experience Backgrounds
Candidates with experience in the following areas will be highly regarded:
Private banking or wealth management
Luxury real estate
Luxury automotive sales
High-end hospitality or concierge services
Asset or investment advisory environments
Qualifications
Minimum of a First Degree from a recognized institution
7 - 10 years' experience in sales, with some leadership or supervisory responsibility
Experience in boutique, retail, or multi-location environments is an advantage