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Seller Sales Manager [Cross Border] at takealot.com

takealot.com
September 18, 2026
Full-time
On-site
Key Responsibilities


Team Leadership & People Management: Directly manage the Sales & Account Manager team and business development team; set individual targets, conduct regular 1:1s, provide structured coaching, and lead performance reviews; create a high-performance, seller-obsessed team culture.
Seller Acquisition Strategy: Define and own the go-to-market strategy for international seller recruitment, including target seller profiles (by category, country of origin, scale), outreach channels, and value proposition messaging.
Pipeline Management & Forecasting: Oversee the team's CRM pipeline; ensure pipeline health (coverage ratios, stage accuracy, deal velocity); produce weekly and monthly sales forecasts for senior leadership.
Target Setting & Quota Allocation: Translate team-level seller acquisition and GMV targets into individual quotas for each Sales & Account Manager; track attainment and intervene early where individuals are at risk of missing targets.
Sales Process & Playbook Development: Design and continuously refine the end-to-end seller sales process — from lead generation and qualification through to onboarding and first-sale activation; document processes in a scalable sales playbook.
Cross-Functional Collaboration: Partner with the Aggregator Partnerships Manager to ensure seamless handoff of partner-referred sellers; collaborate with the Analyst on funnel reporting; work with Takealot's seller onboarding, legal, and compliance teams to remove friction in the seller sign-up process.
Recruitment & Team Scaling: Partner with HR to recruit, onboard, and develop additional Sales & Account Managers as the team scales; define role profiles and competency frameworks.
Market Intelligence & Feedback Loop: Gather structured feedback from prospective sellers on barriers to joining Takealot (fees, compliance complexity, logistics, etc.); synthesise insights and advocate for product/policy changes that improve seller conversion.
Executive Reporting: Prepare and present monthly and quarterly commercial performance updates for the Head of Cross-Border Selling and senior Takealot leadership, covering acquisition trends, pipeline, revenue ramp, and market insights.


Required Qualifications & Experience


Bachelor's degree in Commerce, Business Administration, Marketing, or a related field; MBA advantageous.
Minimum 6 - 8 years of sales experience, with at least 3 years in a team leadership or sales management role.
Proven track record of consistently meeting or exceeding sales quotas in a B2B or marketplace sales environment.
Experience in e-commerce, marketplace platforms, or technology sales is strongly preferred.
Demonstrated ability to build and scale sales teams in a high-growth or greenfield environment.
Proficiency with CRM systems (e.g. Salesforce, HubSpot, or equivalent); experience designing sales processes and pipeline governance frameworks.
Familiarity with cross-border e-commerce dynamics, international seller communities, or marketplace ecosystems is advantageous.


Desired Skills & Attributes


Inspirational people leader — energises and develops team members, creates accountability without micromanagement.
Strong commercial acumen with the ability to think strategically and execute tactically.
Data-driven decision-maker who uses pipeline metrics and funnel analytics to coach and intervene.
Excellent communicator — able to influence senior stakeholders internally and build credibility with prospective international sellers.
Resilient and adaptable; comfortable with the ambiguity of building a new team and function from scratch.
High level of personal drive and ownership — treats team targets as personal commitments.
Understanding of South African marketplace dynamics and competitive landscape (Checkers Sixty60, Makro, Shein direct, etc.) is advantageous.
Speak Mandarin is highly advantageous

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