Job Description
An exciting opportunity has become available for an experienced Senior Credit Controller to join a well-established business based in Johannesburg. The role is suited to a proactive and detail-oriented individual who is confident managing a large debtors' book, reducing credit risk, and building strong client relationships while working closely with finance and legal teams.
Key Responsibilities
Managing an allocated debtors' book and ensuring timeous collection of outstanding accounts
Building and maintaining strong customer relationships
Following up on overdue accounts and resolving payment queries
Managing COD and advance payment customers
Sending statements, invoices, and supporting documentation to customers
Preparing account reconciliations and resolving account discrepancies
Updating internal systems with collection progress and account notes
Assisting with refund requisitions
Supporting the credit application and credit vetting process
Working closely with finance and legal teams on debt recovery matters
Ensuring customer documentation, invoices, PODs, and purchase orders meet requirements
Assisting with reducing overall debtor days and minimising credit risk
General credit control and finance administration duties
Minimum Requirements
Matric and relevant qualification in Credit Management, Bookkeeping, Finance, or a related field
Minimum 5 - 10 years' experience in a credit control role
Strong understanding of debt collection processes and credit risk management
Experience managing a sizeable debtors' book
Knowledge of South African financial and credit legislation
Strong Microsoft Office skills
Excellent communication and relationship-building abilities
Strong organisational and administrative skills
Ability to work independently and under pressure
High level of accuracy and attention to detail
Advantageous
SAP experience
Experience working closely with legal departments on debt collection matters
Exposure to commercial or industrial environments
Personal Attributes
Professional and confident communicator
Strong negotiation and relationship-building skills
Detail-oriented and highly organised
Self-motivated and accountable
Resilient and able to handle difficult collection conversations professionally
Strong problem-solving ability
Team player with a hands-on approach