Requirements for Appointment
Must have:
Minimum twelve (12) years' cumulative relevant work experience, out of which three (3) must have been at the level of a Systems Administrator Grade 12 or equivalent
Master's degree in Information Communication Technology, Computer Science, Software Engineering, ICT Project Management, Computer Engineering, Information Systems or equivalent qualification from a recognized and accredited institution
Bachelor's degree in Information Communication Technology, Computer Science, Software Engineering, ICT Project Management, Computer Engineering, Information Systems, Business Management andInformation Technology or equivalent qualification from a recognized and accredited institution
Relevant technical and professional certification from a recognized institution
Registered with the relevant professional body with a valid membership/practicing license
Duties and Responsibilities
Coordinate the development, implementation, and review of the University's ICT policies, strategies, regulations, standards and procedures
Advise management on the institutionalization of effective ICT governance structures
Ensure compliance with good governance practices in ICT management
Spearhead the development and implementation of the division's strategic plans, budgets and performance contracts
Review ICT policies, strategies and plans to align with the University's automation priorities
Recommend the University-wide ICT budget and allocate ICT resources among user departments
Monitor and evaluate the performance of ICT projects to ensure their success
Oversee service providers in the development and implementation of appropriate ICT infrastructure
Facilitate the development of frameworks and formats for digitizing University records and procedures
Consolidate the University's operating systems by adopting cost-effective technology solutions and optimizing cloud spending
Coordinate network design, planning, installation and maintenance
Promote digital infrastructure to enhance the University's service delivery
Streamline operational processes through digital solutions, including automation tools, cloud services and data analytics
Facilitate the development and maintenance of the University's website and other customer-facing systems
Lead the design and implementation of strategies to safeguard and protect the University's data, information and systems
Spearhead the design and implementation of security systems to secure ICT assets
Implement and monitor best-practice information security processes
Oversee the development, implementation and review of the ICT business disaster recovery strategy
Facilitate capacity building of University staff in cybersecurity, data analytics and digital transformation
Provide end-user ICT training, technical support services, and data management services
Ensure the provision of email, internet and related services
Scrutinize hardware and software license agreements and service-level agreements with Internet Service
Providers, providing advice to the Management Board and Senate
Oversee the development and maintenance of effective communication systems in the University
Oversee the preparation and presentation of ICT status reports
Recommend and implement quality of service measures to enhance service delivery for end users
Coordinate in-house and outsourced ICT infrastructure projects to ensure alignment with University goals
Address strategic and policy matters referred by the Management Board and Senate
Perform any other relevant duties and responsibilities as may be assigned by the supervisor from time to time