Job Purpose
To support food and beverage operations by maintaining cleanliness of dining areas, service stations, equipment and utensils, while assisting service staff to ensure efficient restaurant operations and an exceptional guest experience.
Key Duties and Responsibilities
Clean and sanitize dining areas, service stations and food service equipment.
Set up dining areas before service and clear tables after use.
Polish cutlery, glassware and crockery.
Replenish service stations with required supplies.
Assist waiters and bartenders during peak service periods.
Transport food and beverage items between the kitchen and restaurant where required.
Dispose of waste in accordance with hygiene standards.
Ensure compliance with food safety and sanitation regulations.
Report damaged equipment and maintenance issues.
Maintain cleanliness of storage and service areas.
Perform any other duties as may be assigned by the Restaurant Supervisor.
Key Performance Indicators (KPIs)
Cleanliness inspection scores.
Compliance with food safety standards.
Timeliness of table turnover support.
Availability of clean service equipment.
Guest satisfaction.
Response time to operational support requests.
Reduction in breakages and equipment losses.
Compliance with sanitation procedures.
Education, Skills and Experience
Must have:
Certificate in Food and Beverage Service, Hospitality Operations or a related field from a recognized institution.
Must possess a valid Food Handler's (Health) Certificate issued by the relevant County Government.
Minimum of two (2) years relevant experience in hospitality operations, preferably in a hotel or restaurant.
Knowledge of food safety, hygiene and sanitation practices.
High level of discipline, cleanliness and attention to detail.