Key Responsibilities include, but are not limited to the following:
Answering, Screening and Transferring Calls
Answer incoming calls in a professional manner
Verify member`s details on pinnacle
Confirm and update member`s details on pinnacle
Screen and transfer calls to correct departments
Create call backs on pinnacle for staff that are not available to answer calls
Where call backs are not applicable, eg caller wants to join Scorpion, take messages and email them to the relevant person/department
Report telephone / Queue metrics technical faults to the manager
Assist with Adhoc duties
General office administration duties
Requirements
MINIMUM REQUIREMENTS AND GENERAL WORKING CONDITIONS
Education
Must have Matric (Grade 12) or equivalent qualification
Post matric experience and qualification in office administration advantageous
Experience
At least 1 - 3 years- experience in switchboard environment
Closing Date:
Friday 27, February 2026